Have a clear understanding of the qualities of a professional person 2. Understand how to develop superior job performance 3. Have a thorough understanding of Organization standards for professionalism in the workplace 4.
Have an increased skill level in the area of professional communication 5. Understand the importance of perception management Contents 1. Introduction and Overview 2.
Superior Job Performance 3. Successful Perception Management 5. Tips for effectively handling customer complaints: Verbal -remain open -listen for content rather than style -look at the other clues to meaning -maintain eye contact B.
Vocal -Choose your words carefully -Avoid slang and profanity. Non-verbal -Get some feedback -Groom yourself carefully -Correct your posture -Be careful of offensive gestures 3. Watch your words 2. Del Pilar Campus, Valencia St. Target attendees for this Seminar are the Graduate School Students. Purpose The purpose of this seminar is to enlighten and broaden the knowledge of the MP students about the Personality Disorders. To be familiarized with its signs and symptoms as well as its diagnosis and prognosis, treatment such as psychotherapy and pharmacotherapy.
Have a clear understanding of the different kinds of personality disorders. To distinguished one personality disorders from the other. To understand and help people with personality disorders, so they can cope with their day to day living. To let them recognized and accept their personality disorders as well as the necessary treatment. To know and realize all the pain and sufferings they went through in dealing with their personality disorders. Clinical Features and Treatments.
Paulete What is Personality Disorder? According to Diagnostic Statistic Manual 4th Edition Personality disorder PD is defined as an enduring pattern of inner experience and behavior that deviates markedly from the expectations of individual and culture.
It is also accompanied with depression short rapid eye movement REM latency period and abnormal dexamethasone-suppression test DST reults. High levels of testosterone, estradiol, and estrone exhibit impulsive traits. Low MOA level exhibits having more time in social activities and accompanied with schizotypal disorder than the high MOA.
Appears to person who are introverted, has low self-esteem, and withdrawn personality. Slow wave in electrocephalogram exhibits anti-social and borderline disorders. High level of serotonin reduces depression, impulsiveness, and rumination, and a general good sense of well-being. Increase Dopamine in the CNS can induce euphoria. High endogenous endorphin levels may be associated with persons who are phelgmatic insensible and no arousal.
Endorphins have effects to exogenous morphine, such as analgesia and suppression of arousal. Wilhelm Reich claims the personality disorder is characterized by their defense mechanism such as Paranoid PD use projection while Schizoid PD use withdrawal. When Defense Mechanism works effectively, persons with personality disorder masters the feeling of anxiety, depression, anger, shame, guilt, etc..
They intend to be reluctant to treatment process because their defense are important in controlling unpleasant affects, they are not interested in surrendering them. Satisfaction within themselves by creating imaginary lives. Replacement of unpleasant affects within pleasant ones. A positive attitude is our best tool in achieving good relationships with coworkers and patients often beginning with little more than a smile.
Which is compared to human behavior as it shows how individuals are willing to bring others who are more successful down out of jealousy or To what extent may attitudes predict behaviour? While there are evidence that attitude has little predictive power over behaviour,the attitude-behaviour relationship are still being research during recent years.
Hence, this essay will discuss about to what extent may attitude can predict behaviour What social, political, and organizational behavior influence change in criminal justice agencies?
Identify several concepts and characteristics from the field of organizational behavior that this case illustrates. What advice can you give Tony? How would this advice be supported or tempered by behavioral concepts and processes?
Is it possible to find an "ideal" place to work? Describe four physical and four behavioural indicators of child abuse by giving examples from the case scenario. The signs of child mistreatment are broken down into two classifications; the physical and behavioural indicators.
When the child is suffering from serious injuries, mostly these injuries happen in certain patterns or occur often. These types of harm vary from strange lacerations to burns to fractures Sorry, but copying text is forbidden on this website.
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Professionalism in the Workplace. Professionalism can be defined as the proper attitude and conduct of a person in the work force, school, or even in their personal life (Collins English Dictionary, ). Professionalism is a quality that is a great asset for any individual to have, and a person that is professional should always act with integrity, be trustworthy, be respectful of others.
Among the engaging discussions, the conversation turned to professionalism. By professionalism, I refer to professional behavior in the workplace, not ethics or the responsible conduct of research, although the two are intimately intertwined with professionalism. Professionalism is defined as one's conduct at work. The quality of professionalism is not restricted to those in occupations with high level of education or high earnings. Any worker regardless of their level of education or occupation should demonstrate a high level of this trait (cwmetr.gq, ).
Therefore, professionalism depicts a certain kind of behavior in the workplace based on the understanding of the specific professional role as indicated by in our behavior (Thornby, ). Professional behavior in the workplace can be judged based on a set of expectations and principles. Professionalism, more or less, is a standard on which you carry yourself in and out of the workplace. Communication is a quality that one must to effectively in any point in time. In order to do my job correctly, efficiant, and tactfully I must show complete professionalism in all areas of my life.